Hotel Analysis
Based on 3 sites · 2,562 reviews
Located in Midtown West, New York, this 2-star hotel offers a strategic location near Times Square and major public transport hubs. Following a recent renovation, it features modern room designs, with some guests praising the room size and cleanliness.
However, there is a significant inconsistency in facility maintenance and service quality. Recurring issues include noisy or malfunctioning heating systems, poor soundproofing, and privacy concerns due to some rooms having windows facing the hallway. Guests also frequently report inconsistent service from the front desk and housekeeping.
Overall, while it may suit travelers prioritizing location and price, those expecting high service standards or a quiet environment may find the experience lacking.
Strengths
Excellent accessibility to Times Square and major subway stations
Modern and clean room interiors following recent renovations
Relatively spacious rooms compared to other hotels in NYC
Good to Know
Poor facility maintenance including heating system noise and malfunctions
Weak soundproofing and privacy issues due to windows facing the hallway
Inconsistent front desk service and housekeeping quality
Recommended For
Budget-conscious travelers — Suitable for those prioritizing location and price over luxury.
Short-term visitors — Convenient for travelers staying briefly near Times Square with frequent transit needs.
Ratings by Booking Site
Overall 7.0/10 · 3 sites · Based on 2,562 reviews
Guest Reviews
3 booking sites · 2,562 reviews
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FAQ
Yes, it is located within about a 10-minute walk from Times Square, making it very convenient for tourists.
Some guests have reported noise from heaters or the street. If you are a light sleeper, it is recommended to bring earplugs.
Yes, there are many grocery stores, CVS, cafes, and banks nearby, making it an excellent location for daily needs and dining.
The hotel focuses on adult guests and does not have a free child stay policy, so please check for additional charges before booking.
While there are positive reviews regarding cleanliness, there are also reports of inconsistent maintenance. The experience may vary depending on the time of your stay.