Hotel Analysis
Based on 4 sites · 3,852 reviews
Located in the heart of New York's Financial District, this 4.5-star hotel is highly regarded for its spacious rooms and excellent proximity to Wall Street and the ferry terminals. Families, in particular, appreciate the modern interior design and well-organized bathroom layouts.
However, recurring complaints regarding the in-room climate control system are common. Guests frequently report difficulty adjusting temperatures, leading to rooms being either too hot or too cold depending on the season. Additionally, some guests have noted issues with maintenance, noise from ongoing renovations, and occasional congestion during check-in.
Overall, it is a suitable choice for travelers who prioritize location and room size. Sensitive guests may want to check for ongoing renovation updates or climate control limitations before booking.
Strengths
Excellent location in the Financial District with easy access to major attractions and ferry terminals
Spacious and comfortable rooms compared to other NYC hotels
Modern and clean bathroom and room interiors
Well-configured space suitable for family travelers
Good to Know
Difficulty adjusting in-room temperature with inconsistent heating and cooling
Maintenance issues in some rooms and noise from ongoing renovations
Long wait times at check-in or insufficient front desk staff
Recommended For
Family travelers — Many reviews highlight the spacious rooms and comfortable environment for those traveling with children
Financial District visitors — Proximity to Wall Street and major ferry terminals makes it ideal for both business and sightseeing
Ratings by Booking Site
Overall 8.5/10 · 4 sites · Based on 3,881 reviews
Guest Reviews
4 booking sites · 3,881 reviews
Frequently Mentioned
Agoda
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Family with children
Agoda
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Couple
Booking.com
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Family
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FAQ
Yes, it is well-regarded by families for its spacious rooms and separate bathroom/toilet layouts.
Some guests have reported difficulty with temperature control due to the building's seasonal heating and cooling system.
The hotel is centrally located in the Financial District, making Wall Street and ferry terminals easily accessible on foot.
There are parking lots nearby, but it is recommended to check for any partner discounts in advance.
There have been reports of inconvenience due to renovations at times. It is recommended to contact the hotel for the latest status before booking.