Hotel Analysis
Based on 4 sites · 1,900 reviews
Located near Union Square in Manhattan, this hotel's primary advantage is its prime location, offering easy access to major subway lines, restaurants, and shops. It is frequently noted by visitors to nearby institutions like NYU and The New School for its convenience.
However, guest reviews consistently highlight concerns regarding room size. Many find the rooms smaller than typical Manhattan hotels, with some noting poor natural light or signs of aging. Guests should be aware that ongoing renovations may impact the lobby atmosphere and overall experience.
While staff are frequently praised for their friendliness, some operational oversights, such as the lack of complimentary bottled water and inconsistent maintenance, are noted. This hotel is well-suited for travelers prioritizing location, but those seeking spacious or highly modern accommodations may want to consider other options.
Strengths
Excellent accessibility near Union Square and close proximity to subway stations
Friendly and professional front desk staff frequently mentioned by guests
Convenient dining environment with various restaurants, cafes, and grocery stores nearby
Good to Know
Rooms are considered small even for Manhattan standards, with some lacking natural light
Lack of complimentary bottled water in rooms and signs of aging or poor maintenance
Potential for noise or disorganized atmosphere due to ongoing lobby renovations
Recommended For
Location-focused travelers — Excellent access to subway stations, tourist spots, and universities makes it ideal for those wanting to save travel time.
Short-term business travelers — Provides a convenient location for those working or attending meetings in central Manhattan.
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 1,900 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hyatt Union Square New York has received a rating of 7.9/10 from 26 guests.