Hotel Analysis
Based on 4 sites · 269 reviews
An apartment-style stay in Shah Alam's i-City. Walking distance to theme parks and malls, families love the location the most.
Reviews across sites repeat praise for the building's pool, gym, and playground that kids enjoyed. Netflix and kitchen facilities are handy too. Satisfaction is high when host responses are quick and check-in instructions clear.
Cleanliness issues stand out though. Reviews point out hair, smells, and worn facilities. Check-in guidance lacks sometimes, with mentions of broken doors.
Suits families with kids or theme park visitors.
Strengths
Many reviews say walking to i-City theme park and mall is convenient
Families repeat enjoying the building's pool, gym, and playground
Netflix and full kitchen setup praised for convenience
Spacious rooms with cool AC feel comfortable
Good to Know
Reviews complain of cleanliness issues like hair, smells, dirt
Check-in guidance lacking or hard to find keybox
Door damage, broken AC and similar facility issues repeat
Recommended For
Families with kids — Walking to theme park plus playground and pool great for kids per reviews
Groups — Spacious with kitchen suits multiple people
Theme park visitors — Close to i-City waterpark etc., no travel hassle
Ratings by Booking Site
Overall 7.9/10 · 2 sites · Based on 244 reviews
Guest Reviews
2 booking sites · 244 reviews
Frequently Mentioned
Trip.com
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Family
Trip.com
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Business
Agoda
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Family with kids
Booking.com
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Family
Trip.com
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Solo
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
i-City【CASA SERENE】~Wifi/Netflix/Parking~7pax has received a rating of 7.9/10 from 66 guests.