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Hotel Analysis
Based on 6 sites · 5,149 reviews
This apartment is right above KSL City Mall in Johor Bahru. Guests frequently praise the easy access to the mall and spacious rooms in reviews.
Reviews across sites repeatedly mention 'clean and spacious', 'fridge and washing machine are handy'. Self check-in instructions are clear and hassle-free, with good balcony views noted often. Families and groups are especially satisfied.
However, elevators are slow with long waits, a common complaint. Some mention corridor noise, bathroom drainage, or ants hygiene issues.
Strengths
Right above KSL City Mall, reviews praise easy access for shopping and dining
Spacious clean rooms with useful washing machine and fridge repeated in reviews
Clear self check-in instructions and quick WhatsApp support
Good balcony views and ample space for families/groups mentioned often
Good to Know
Elevators slow and overload with long waits in many reviews
Corridor or neighbor noise mentioned
Ants in toilet, drainage issues, mold smells in some reviews
Recommended For
Shoppers — Overwhelming reviews on convenience right above KSL Mall for shopping/dining
Families/Groups — Spacious with kitchen, kids free perks satisfy family reviews
Short stays — Easy self check-in and mall access suit short trips per reviews
Ratings by Booking Site
Overall 8.2/10 · 3 sites · Based on 4,570 reviews
Guest Reviews
3 booking sites · 4,570 reviews
Frequently Mentioned
Expedia
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Solo
Trip.com
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Family
Booking.com
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Friends
Agoda
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Solo
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FAQ
What are the check-in/check-out times at JB City Shopping Mall Apartment?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
JB City Shopping Mall Apartment has received a rating of 8.2/10 from 4,278 guests.