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Based on 1 sites · 11,330 reviews
A 4-star hotel in the heart of Singapore's Orchard Road. Guests frequently praise its direct connection to Somerset MRT and proximity to shopping malls.
Reviews repeatedly mention 'spacious, bright, and well-ventilated rooms' and 'comfortable beds with fresh sheets'. The rooftop infinity pool's city skyline view gets lots of acclaim, and staff friendliness stands out. Families especially like easy shopping and dining at nearby malls.
Some note the pool water feels cold after sunset, tricky room temperature control, and bathroom glass doors not fully closing.
Ideal for families or couples prioritizing shopping and convenience.
Direct Somerset MRT access makes travel very convenient, per many reviews
Rooms are spacious, bright, and well-ventilated by Singapore standards, repeatedly noted
Rooftop infinity pool's city view impresses frequently
Staff friendliness and attentiveness praised in multiple reviews
Easy access to nearby malls and eateries, loved by families
Pool water feels cold after sunset, some reviews note
Room temperature control can be tricky, mentioned occasionally
Bathroom glass door doesn't fully close, pointed out in some
Families with kids — MRT direct access and mall proximity make family travel and shopping convenient, per reviews
Couples — Spacious rooms, rooftop pool view, and good breakfast satisfaction repeated
Shoppers — Right next to Orchard Road malls for easy shopping and dining, common praise
Overall 8.9/10 · 1 sites · Based on 11,330 reviews
1 booking sites · 11,330 reviews
Frequently Mentioned
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
JEN Singapore Orchardgateway by Shangri-La has received a rating of 9.1/10 from 2,591 guests.
