Hanoi L7 WEST LAKE HANOI by LOTTE HOTELS - Real Guest Reviews & Booking Info

  • Detailed ratings across 5 categories
  • 5-Star Hotel in Hanoi
Hanoi L7 WEST LAKE HANOI by LOTTE HOTELS 5-Star Hotel room
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L7 WEST LAKE HANOI by LOTTE HOTELS - Hanoi 5-Star Hotel

9.1
Hanoi
Hotel
Free Wi-Fi (All Rooms) 사우나 Currency Exchange Air Conditioning 나이트 라이프

Analysis

Key Strengths

West Lake View

Enjoy unobstructed lake views from your room, away from the noise of Hoan Kiem

Practical 5-Star Pricing

Experience standardized service from a major corporate brand within a budget of around 100,000 KRW

Rooftop Pool Operation

Features an outdoor space where you can swim while enjoying the Hanoi city night view and the lake simultaneously

Latest Facilities and Hygiene

Maintains a minimalist interior typical of a lifestyle hotel and thorough daily cleaning

Points to Note

Reduced Accessibility to Tourist Attractions

Being far from the Old Quarter, vehicle transport is essential for visiting major historical sites each time

Severe Traffic Congestion

During rush hour, travel time into the city can more than double depending on road conditions

Limited Surrounding Commercial Area

There is a relative lack of local restaurants or convenience facilities within walking distance near the hotel's main entrance

Recommended For

Those who prefer static relaxation Travelers who enjoy the atmosphere of a quiet area over the noise of a busy tourist street Guests sensitive to new facilities Guests who are sensitive to aged tableware or furniture and are looking for a clean and modern space Business travelers Those who want a location with efficient travel routes when visiting embassies or corporations near West Lake

Categories

Excellent

Dining

  • Variety of menus and high quality at the breakfast buffet.
  • Access to numerous specialty restaurants within Lotte Mall.
  • Operation of a stylish rooftop bar and lounge.
Excellent

Family Travel

  • Proximity to aquarium and children's play facilities within the mall.
  • Spacious rooms suitable for family stays.
  • Thoughtful services provided for guests with children.
Excellent

Parking

  • Spacious and comfortable parking space within the Lotte Mall complex.
  • Complimentary parking and valet service for guests.
  • Convenient access from the underground parking lot to the hotel.
Good

Pricing

  • Reasonable rates compared to 5-star hotel standards.
  • Excellent value for money considering the quality of facilities.
  • Maintains competitive pricing despite being a new hotel.
Good

Business

  • Desks available in rooms for easy work processing.
  • Meeting facilities capable of hosting events of various scales.
  • High-speed wireless internet service provided throughout the premises.
Excellent

Location/Transportation

  • Located within Lotte Mall West Lake, facilitating shopping.
  • Good accessibility by car from Noi Bai International Airport.
  • Adjacent to the West Lake promenade for relaxed leisure.
Excellent

Staycation Facilities

  • Rooftop infinity pool with panoramic views of West Lake.
  • Fitness center and sauna equipped with the latest exercise equipment.
  • Modern interior design and comfortable room environment.
Excellent

Review Summary

  • Strengths: New facilities, West Lake view, mall accessibility.
  • Weaknesses: Somewhat distant from the center of Hanoi city.
  • Recommended for: Family travelers and those who prefer premium staycations.

Rating Details

9.1 Exceptional 4,091개 리뷰

New 5-star hotel adjacent to Hanoi's Lotte Mall West Lake. Strengths include room cleanliness and stylish facilities, with a panoramic West Lake view and excellent accessibility. However, it may be distant from major city areas like the Old Quarter. Ideal for all family travelers enjoying shopping and staycations with Lotte Mall nearby.

Detailed Ratings

Cleanliness BEST 9.7
Facilities 9.5
Service 9.5
Value for Money 9.3
Location 9.1

Location

Map

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Nearby Restaurants

FAQ

What are the check-in and check-out times at L7 WEST LAKE HANOI by LOTTE HOTELS?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. Located in the West Lake area of Hanoi, it offers a relaxed check-in/check-out environment. Exact times may vary depending on booking conditions, so advance confirmation is recommended.

What amenities are provided?

It is equipped with modern and sophisticated facilities befitting its 5-star rating. A detailed list of facilities can be checked in real-time through the booking page or official information. Essential facilities are fully equipped for guest convenience.

What is the cancellation policy?

Cancellation policies vary depending on the room type booked and the period of stay. Generally, free refunds are possible for cancellations made within a certain period before check-in. It is essential to check the detailed refund and cancellation terms and conditions before confirming your reservation.

How is the public transportation accessibility?

The location is very easily accessible by public transportation. The transportation network connecting to major city hubs is well-established, making travel smooth. It provides a convenient transportation environment for travelers to explore various parts of Hanoi.

What are the nearby tourist attractions?

Located near West Lake, it offers excellent accessibility to major tourist attractions. It is an optimal location for conveniently exploring Hanoi's main historical sites and cultural facilities. It is suitable for enjoying both city travel and relaxation.

What are the guest reviews like?

Based on 4091 reviews, it has achieved an excellent score of 9.1 out of 10. Guests express high satisfaction in various aspects such as service quality and location. Overall, it is a highly trusted and well-regarded establishment.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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