Hotel Analysis
Based on 3 sites · 6,175 reviews
A 3.5-star hotel right in the heart of Hanoi's Old Quarter. Guests repeatedly praise the 'best location' in reviews. Hoan Kiem Lake, night markets, and attractions are all within walking distance, making it super convenient.
Across booking sites, staff friendliness stands out. They help with check-in, airport pickups, and tour info, and speak good English. Rooms are spacious, clean, with comfy beds and strong AC, perfect for Hanoi's heat. Breakfast with pho and simple options gets good mentions.
Some reviews note weak shower pressure and street noise. A few say the hotel feels a bit dated.
Great for tourists, couples, and families due to location and service.
Strengths
Old Quarter central location, walkable to lake, night market, attractions—reviews rave about it
Staff super friendly, good English, help with airport pickup and tours—repeated praise
Rooms spacious, clean, comfy beds, great AC for the heat—common in reviews
Breakfast with pho is decent, great value for money—frequent mentions
Good to Know
Weak shower pressure mentioned in a few reviews
Street noise from lower floors noted
Hotel feels a bit dated in some opinions
Recommended For
Tourists — Old Quarter center, walk to lake and markets—exploration easy per reviews
Couples — Friendly staff and spacious rooms great for romantic stays—repeated feedback
Families — Kids stay free, clean rooms, location boosts family satisfaction
Solo travelers — Safe, quiet rooms and helpful staff make it comfy
Ratings by Booking Site
Overall 8.4/10 · 2 sites · Based on 6,175 reviews
Guest Reviews
2 booking sites · 6,175 reviews
Frequently Mentioned
Agoda
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Group
Agoda
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Family with teens
Trip.com
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Other
Trip.com
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Couple
Expedia
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Other
Nearby
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FAQ
What are the check-in/check-out times at La Palm Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
La Palm Hotel has received a rating of 8.4/10 from 6,102 guests.