Hotel Analysis
Based on 4 sites · 2,681 reviews
This is a 2.5-star hotel located in the West Bank area of New Orleans, USA. While many travelers consider it as a base for accessing major attractions or the convention center, the actual guest experience is overwhelmingly negative.
Reviews across various booking platforms consistently highlight severe issues with room hygiene. Reports of cockroaches, moldy odors, and uncleaned carpets and bedding are frequent, indicating that basic accommodation standards are not met. Operational shortcomings, such as broken appliances and a lack of towels, are also commonly cited.
Guests frequently express dissatisfaction with staff interactions and the overall state of the aging facilities. Given the recurring reports of poor experiences despite the low price point, careful consideration is advised before booking.
Strengths
Location is convenient for accessing major convention centers and tourist attractions
Good to Know
Severe hygiene issues including cockroaches and moldy odors
Aging facilities leading to broken or malfunctioning appliances
Unfriendly staff service and poor operational management
Recommended For
N/A — Due to recurring hygiene and operational issues, it is difficult to recommend this hotel to general travelers.
Ratings by Booking Site
Overall 4.7/10 · 4 sites · Based on 2,681 reviews
Guest Reviews
4 booking sites · 2,681 reviews
Frequently Mentioned
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FAQ
Many guests have left highly negative reviews regarding hygiene, citing the presence of cockroaches, moldy odors, and uncleaned bedding.
Due to the aging facilities, there are frequent reports of air conditioning, TVs, lighting, and plumbing not working or being broken.
Most reviews indicate that the staff is often unfriendly or passive in resolving issues.
Some guests mentioned that there is a 24-hour IHOP near the hotel, which is convenient for meals.
Due to poor hygiene and facility maintenance, it is not recommended for family travelers.