Hotel Analysis
Based on 4 sites · 1,665 reviews
Located in Springfield, Missouri, this 3-star hotel offers a convenient location near major attractions and the hospital. However, guest feedback is heavily focused on the aging facilities and cleanliness issues.
Across various booking platforms, while staff members are frequently praised for their kindness, there are recurring complaints regarding room hygiene and overall building maintenance. Common issues include unpleasant odors, worn-out furniture, and inadequate cleaning standards.
Although there are mentions of ongoing renovations, guests still perceive the property as significantly outdated. While the location may be a benefit for those prioritizing proximity, travelers who value cleanliness and a comfortable environment should consider their options carefully.
Strengths
Staff are frequently described as kind and helpful
Convenient location near major hospitals and local attractions
Good to Know
Frequent reports of poor room hygiene and inadequate cleaning
Noticeable unpleasant odors and clear signs of aging throughout the building
Recurring complaints regarding broken facilities and lack of maintenance
Recommended For
Location-focused travelers — Suitable for those who need a short stay near the hospital or specific local attractions.
Ratings by Booking Site
Overall 6.0/10 · 4 sites · Based on 1,665 reviews
Guest Reviews
4 booking sites · 1,665 reviews
Frequently Mentioned
Expedia
Booking.com
Trip.com
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Solo traveler
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FAQ
There are recurring complaints regarding room cleanliness and hygiene in guest reviews. It is recommended to check recent feedback if a pristine environment is a priority.
The hotel is conveniently located near Springfield Mercy Hospital and several local attractions.
While the hotel offers a free stay policy for children aged 0-21, the frequent reports of aging facilities and cleanliness issues suggest families should consider their options carefully.
Reviews regarding breakfast are mixed. Some guests have expressed disappointment with the variety, so it is best not to have high expectations.
Pet policies can be strict or limited, so it is essential to contact the hotel directly before booking.
