Hotel Analysis
Based on 6 sites · 17,953 reviews
Lotte Hotel Seoul, a 5-star hotel in central Seoul, is connected directly to Lotte Department Store for ultimate convenience. Guests frequently praise the friendly staff and thoughtful room upgrades.
Reviews across sites repeatedly mention 'plush, comfortable bedding.' The location next to Myeongdong and subway makes shopping and travel effortless. Club lounge users enjoyed afternoon tea and breakfast for a satisfying staycation.
Some reviews note the rooms feel dated, with occasional noise or AC control issues. Main tower renovation is ongoing, so opt for the newer tower.
Suitable for families, couples, and business travelers alike.
Strengths
Friendly staff service and free upgrades repeatedly mentioned in reviews
Plush and comfortable bedding is a common praise
Direct Lotte Department Store access and Myeongdong proximity make shopping and transit easy
Club lounge food, pool, and sauna praised for staycations
Good to Know
Rooms feel dated and need renovation per some reviews
Inter-room noise, AC control issues, inconsistent housekeeping mentioned by some
Recommended For
Couples — Anniversary staycations and lounge praised for upgrades and comfy beds
Families — Free child stays, family upgrades, and Myeongdong location suit families
Shoppers — Direct department store and subway access praised for shopping and sightseeing
Ratings by Booking Site
Overall 8.9/10 · 6 sites · Based on 15,685 reviews
Guest Reviews
5 booking sites · 15,685 reviews
Frequently Mentioned
Trip.com
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Couple
Trip.com
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Family
여기어때
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Family
Agoda
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Family with kids
Booking.com
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Other
추천 영상
Nearby
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FAQ
What are the check-in/check-out times at Lotte Hotel Seoul?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Lotte Hotel Seoul has received a rating of 8.8/10 from 12,063 guests.