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Hotel Analysis
Based on 4 sites · 225 reviews
This 4-star apartment-style residence is 1km from central Hanoi. Guest reviews often praise the spacious rooms and convenient location right below the market.
Family travelers note it's great for daily life with nearby lake, Lotte Mall on foot, playgrounds, and schools. Some stayed a month, finding it suitable for long-term stays. Security staff friendliness stands out.
However, cleanliness complaints are common. Bed sheet odors, dirty floors, insects, broken washing machines are repeatedly mentioned. Poor staff response and maintenance issues are drawbacks.
Location appeals to families or long-stayers, but expect cleanliness management.
Strengths
Multiple reviews say rooms are spacious and clean
Convenient for daily life with market below and lake nearby, repeated in reviews
Family rooms reasonable with nearby playgrounds, many family reviews
Security staff friendliness often mentioned
Good to Know
Bed sheet odors, dirty floors, insects complaints repeated
Washing machine, AC breakdowns in many reviews
Staff unfriendly response and hard to contact mentioned
Recommended For
Families — Convenient with market and playgrounds nearby, many say family rooms reasonable
Long-term stayers — Reviews of staying a month note apartment-style comfort
Ratings by Booking Site
Overall 6.9/10 · 2 sites · Based on 225 reviews
Guest Reviews
1 booking sites · 225 reviews
Frequently Mentioned
Agoda
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Family with young children
Agoda
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Family with teenagers
Booking.com
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Solo
Agoda
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Family with young children
Trip.com
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Booked for others
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Luxe Paradise Residence Xuan La has received a rating of 7.0/10 from 223 guests.