Hotel Analysis
Based on 3 sites · 28,208 reviews
Located in the heart of Times Square, this 4-star hotel is primarily praised for its exceptional accessibility to major attractions. Guests frequently highlight the view of Times Square from select rooms as a standout feature of their stay.
However, recurring feedback points to the compact size of the rooms. Guests also express frustration regarding elevator wait times and operational efficiency, alongside negative reactions to additional fees, such as resort fees, encountered during their stay.
Overall, it is a suitable choice for travelers prioritizing location, though prospective guests should be aware of potential inconsistencies in room condition and service levels.
Strengths
Prime location with excellent access to Times Square and major attractions
Views of Times Square available from select rooms
Generally well-maintained and clean room conditions
Good to Know
Compact room size which some guests find cramped
Frequent complaints regarding long elevator wait times and operational inefficiency
Guest dissatisfaction regarding additional charges such as resort fees
Recommended For
Sightseeing Travelers — The central Times Square location makes walking to major landmarks very convenient
View-seekers — High satisfaction for those looking to enjoy New York's nightscape from their room
Ratings by Booking Site
Overall 8.5/10 · 3 sites · Based on 28,208 reviews
Guest Reviews
3 booking sites · 28,208 reviews
Frequently Mentioned
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Couple
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FAQ
It is located right next to Times Square, making it very convenient to walk to major attractions.
Some rooms offer a view of Times Square, which is highly appreciated by guests.
Yes, many guests have mentioned that elevator wait times can be long or that the process of reaching the lobby is somewhat cumbersome.
Many guests find the rooms to be on the smaller side, which is common for hotels in New York City.
Yes, additional costs such as resort fees may apply beyond the base rate, so guests should be aware of this.