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Based on 2 sites · 1,595 reviews
Madison Plaza Townsville is a 4-star hotel located in the heart of Townsville. Although the building dates back to 1965, it underwent renovations in 2017 to provide modern room environments. Guests frequently highlight its excellent city-center location and proximity to local amenities.
The most commonly praised aspects in reviews are the friendly staff and the cleanliness of the rooms. Many guests express satisfaction with the comfort of the renovated rooms and the quality of the bedding, often noting it as a high-value choice.
However, there are mentions of ongoing renovation work that may limit parking availability, as well as occasional reports of noise and ventilation issues in some rooms. As the aging infrastructure is not entirely resolved, it is advisable to check room conditions upon arrival.
Staff are consistently described as friendly and professional
Excellent city-center location with easy access to shops and amenities
Renovated rooms are frequently praised for cleanliness and comfortable bedding
Parking availability may be limited due to ongoing renovation work
Some guests reported ventilation issues or lingering smoke odors in rooms
Occasional mentions of noise issues due to the building's age
Couples — High satisfaction among couples due to central location and clean rooms
Business Travelers — Convenient location and good value make it suitable for short business trips
Overall 7.7/10 · 1 sites · Based on 1,595 reviews
1 booking sites · 1,595 reviews
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Yes, it is located in the heart of the city, offering excellent access to major shopping areas and amenities within walking distance.
Parking availability may be limited due to ongoing renovation work. It is recommended to contact the hotel in advance to check parking status if you are traveling by car.
Most rooms are clean and modern following the 2017 renovation. However, due to the age of the building, some guests may experience issues with ventilation or noise.
The staff consistently receive positive feedback for being friendly and professional, and they are noted for their helpfulness in resolving issues.
While the spacious rooms and central location are convenient for families, please note that there is no free child stay policy, so be sure to check the extra charge rules.
