Hotel Analysis
Based on 3 sites · 542 reviews
A 3-star hotel in Hanoi's Dong Da district. Guests frequently mention 'clean rooms' in reviews across sites. Staff friendliness is also repeatedly highlighted.
Common praises include 'comfortable beds and good hot water.' Many note convenience with nearby cafes and restaurants, and it's a 15-20 minute taxi to Vincom Mall or Hoan Kiem Lake, making sightseeing feasible. Good value for money is often cited.
However, complaints about small rooms and poor soundproofing allowing neighbor noise or cleaning sounds are common. Some mention windowless rooms or hair found in bathrooms.
Business travelers, solo travelers, and couples show high satisfaction. Better for those prioritizing nearby amenities over Old Quarter.
Strengths
Room cleanliness repeatedly mentioned in reviews
Staff friendly and responsive
Comfortable beds and good hot water
Many nearby cafes and restaurants
Good value for money commonly noted
Good to Know
Small rooms complained about in multiple reviews
Poor soundproofing lets in neighbor or cleaning noise
Windowless rooms or hair found in some cases
Recommended For
Business travelers — High satisfaction with cleanliness and staff, practical location
Solo travelers — Small but clean rooms and nearby amenities praised
Couples — Good value and sightseeing access noted often
Families — Near Vincom Mall for convenient shopping and dining
Ratings by Booking Site
Overall 8.4/10 · 1 sites · Based on 542 reviews
Guest Reviews
1 booking sites · 542 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Business
Trip.com
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Business
Trip.com
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Solo
Expedia
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Solo
Nearby
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FAQ
What are the check-in/check-out times at Mai Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Mai Hotel has received a rating of 8.4/10 from 537 guests.