Hotel Analysis
Based on 3 sites · 173 reviews
This 2.5-star hotel is located near the Colorado Springs Medical Center. With rooms featuring kitchen facilities, it is considered a practical choice for long-term stays or family travelers. Guests appreciate the convenience of having grocery stores and various restaurants in the immediate vicinity.
On the other hand, there are recurring concerns regarding facility maintenance. Some guests have reported inconsistent experiences, such as non-functional hot tubs, broken TVs, and difficulties with climate control. Feedback also suggests that service consistency, including check-in delays and breakfast availability, could be improved.
Overall, while the location and in-room kitchen facilities are well-regarded, the quality of the stay can vary depending on the maintenance status of the specific room and facilities.
Strengths
In-room kitchen facilities including a full-sized refrigerator and stove are highly convenient
Excellent location with easy access to nearby grocery stores and restaurants
Rooms are generally reported as clean and quiet
Good to Know
Recurring reports of the hot tub being out of order
Inconsistent facility maintenance, including broken TVs and climate control issues
Occasional issues with check-in delays and breakfast service availability
Recommended For
Long-term travelers — Fully equipped in-room kitchens allow for self-catering.
Family travelers — Convenient access to nearby amenities makes it easy for families.
Ratings by Booking Site
Overall 8.4/10 · 3 sites · Based on 173 reviews
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
MainStay Suites Colorado Springs East - Medical Center Area has received a rating of 9.0/10 from 17 guests.