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Based on 1 sites · 12 reviews
MainStay Suites Mackay is located near the Mackay Entertainment and Convention Centre, offering convenient access for travelers. Guests generally appreciate the friendly staff and the cleanliness of the rooms, noting that the proximity to local shops and restaurants is a significant advantage for short stays.
However, opinions on the condition of the facilities are mixed. While some guests find the rooms spacious and comfortable, others point out that the furniture and fixtures appear dated and in need of maintenance. Some feedback also highlights concerns regarding administrative procedures after check-in and the environment of the parking area.
Overall, it is a suitable choice for travelers prioritizing location and convenience, though those expecting modern, updated facilities may want to manage their expectations. The pet-friendly policy is a notable benefit for those traveling with pets.
Friendly and helpful staff service
Convenient location with easy access to shops and restaurants
Pet-friendly accommodation policy
Concerns regarding dated facilities and furniture
Inconvenience with administrative procedures after check-in
Environmental issues in the parking area, such as smoke
Solo travelers — Simple check-in and convenient location make it suitable for business trips and layovers.
Pet owners — The pet-friendly policy is convenient for those traveling with pets.
Overall 8.8/10 · 1 sites · Based on 12 reviews
1 booking sites · 12 reviews
Frequently Mentioned
Agoda
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Yes, the hotel is pet-friendly, allowing guests to stay with their pets.
Yes, there are shops, restaurants, and bars nearby that are easily accessible on foot.
Private on-site parking is available, though there may be an additional fee for its use.
Some guests have noted that the facilities appear a bit dated, so it is worth keeping in mind when booking.
The hotel offers express check-in for convenience, though some guests have reported issues with administrative procedures following check-in.
