Hotel Analysis
Based on 4 sites · 464 reviews
Located in Oakbrook Terrace, MainStay Suites offers rooms with kitchenettes designed for extended stays and families. It is known as an affordable option for those visiting the Chicago suburbs.
Guests generally appreciate the convenient location and the utility of the in-room kitchen facilities. Some guests have also expressed satisfaction with the friendly staff and the breakfast service.
However, there are recurring concerns regarding cleanliness. Reports of hair or dust in rooms suggest inconsistent housekeeping, and some guests have noted issues with cigarette odors in hallways and noise disturbances. There are also mentions of aging facilities and a lack of maintenance.
Overall, it may be suitable for travelers prioritizing value, but those sensitive to hygiene and facility standards should consider these factors before booking.
Strengths
In-room kitchen facilities are useful for extended stays and simple meal preparation
Staff are often described as friendly and the check-in process is smooth
Breakfast service is provided, adding convenience for guests
Good to Know
Recurring reports of poor room cleanliness
Issues with cigarette odors in hallways and noise disturbances
Complaints regarding aging facilities and lack of maintenance
Recommended For
Budget-conscious travelers — Suitable for those looking to save on food costs by using in-room kitchen facilities
Long-term guests — The room layout with a kitchen is convenient for extended stays
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 464 reviews
Guest Reviews
4 booking sites · 464 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
MainStay Suites Oakbrook Terrace - Chicago has received a rating of 9.0/10 from 2 guests.