Hotel Analysis
Based on 4 sites · 24,069 reviews
A 3-star hotel in central Cebu City, right across from Ayala Center. Guests frequently praise the location in reviews, noting how convenient it is for shopping malls and restaurants.
Rooms are spacious and clean, according to many reviews. Staff are friendly, and the pool, sauna, and gym are satisfactory though small. Beds are comfortable, and housekeeping is thorough.
However, the hotel feels a bit dated since opening in 2013, with complaints about limited breakfast variety. Some mention bathtub drainage issues, poor soundproofing, or odd smells.
Great value for Cebu sightseeing tourists, families, and couples who enjoy shopping and dining.
Strengths
Right across from Ayala Center, reviews repeatedly note easy access to shopping and dining
Rooms are spacious, clean, and beds comfortable according to many reviews
Staff friendly and helpful, mentioned across multiple sites
Pool, sauna, and gym satisfactory though small
High value for money in guest evaluations
Good to Know
Hotel feels dated with old furniture and bathroom in some reviews
Breakfast limited in variety and quality, repeated complaints
Poor soundproofing, outside or hallway noise mentioned
Recommended For
Shoppers — Right across Ayala Center, reviews highlight easy mall access
Families — Spacious rooms, free for kids, friendly staff in family reviews
Couples — Value and location, pool use praised in couple reviews
Business travelers — Central location and airport access in business reviews
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 24,069 reviews
Guest Reviews
4 booking sites · 24,069 reviews
Frequently Mentioned
Trip.com
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Other
Trip.com
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Friends
Expedia
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Couple
Booking.com
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Family
Agoda
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Couple
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FAQ
What are the check-in/check-out times at Mandarin Plaza Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Mandarin Plaza Hotel has received a rating of 8.4/10 from 21,948 guests.