Hotel Analysis
Based on 2 sites · 930 reviews
Located in the heart of Newcastle, this 4-star hotel is highly regarded for its excellent location, allowing guests to reach major attractions and amenities on foot. Guests generally appreciate the friendly service from staff and the overall cleanliness of the rooms, making it a convenient base for business travelers and couples alike.
However, despite a renovation in 2023, some guests note that parts of the hotel still feel dated. Common feedback includes dim lighting and inconveniently placed power outlets, suggesting that further modernization of room facilities is desired.
Noise is another factor mentioned by some guests. Rooms facing the main road may experience external traffic noise, and those near the bar area might be affected by music, so sensitive travelers are advised to request quieter room assignments.
Strengths
Excellent central location makes it easy to explore on foot
Staff are frequently praised for being friendly and attentive
Rooms are generally clean and the bedding is comfortable
The outdoor pool area is cozy and well-maintained
Good to Know
Some rooms have dim lighting and insufficient power outlets
External traffic noise can be heard in rooms facing the road
Some facilities feel dated and could use a refresh
Recommended For
Couples — High satisfaction due to the convenient walkable location and friendly service
Business Travelers — Excellent accessibility to the city center makes it ideal for business trips
Ratings by Booking Site
Overall 7.7/10 · 2 sites · Based on 930 reviews
Guest Reviews
2 booking sites · 930 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Family
Trip.com
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Couple
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Mercure Newcastle has received a rating of 7.6/10 from 798 guests.