Hotel Analysis
Based on 2 sites · 5,768 reviews
Located in the West Bund area of Shanghai, this 5-star hotel has gained attention for its modern and sophisticated facilities since opening in 2023. Guests frequently praise the spaciousness of the rooms and the exceptional views overlooking the Huangpu River.
A recurring strength in reviews is the attentive service provided by the staff and the high standard of cleanliness. Many guests report a comfortable stay thanks to the staff's kindness and attention to detail. The well-maintained fitness center and swimming pool are also consistently highlighted as positive aspects.
However, some guests note that the location is somewhat removed from the city center, leaving limited options for entertainment in the immediate vicinity. A few reviews also mention minor dissatisfaction with concierge professionalism or specific room amenities.
Strengths
Excellent room views overlooking the Huangpu River
Attentive and friendly staff service
Spacious, comfortable, and well-maintained rooms
Well-equipped fitness center and swimming pool
Good to Know
Location somewhat distant from the city center
Lack of entertainment or amenities in the immediate vicinity
Inconsistency in concierge service professionalism
Recommended For
Couples — High satisfaction for anniversary travelers due to river-view suites and attentive service.
Business Travelers — Spacious rooms and 24-hour fitness facilities provide a great environment for balancing work and rest.
Ratings by Booking Site
Overall 9.5/10 · 2 sites · Based on 5,768 reviews
Guest Reviews
2 booking sites · 5,768 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Couple
Expedia
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Solo
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FAQ
Yes, many guests consider the view of the Huangpu River from the rooms to be one of the hotel's biggest highlights.
The West Bund area is about a 10-minute walk away. However, there are few shops in the immediate vicinity, and some guests note it is somewhat distant from the city center.
The hotel offers a free stay policy for children aged 3 to 10, making it favorable for families. Many guests find the spacious rooms comfortable for staying with children.
The hotel features a well-maintained 24-hour fitness center and both indoor and outdoor swimming pools. Guests are generally very satisfied with the modern facilities.
Most guests rate the staff's kindness and attention to detail very highly. There are many reviews specifically praising the responsiveness of the guest relations department.