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Hotel Analysis
Based on 2 sites · 570 reviews
A 3-star hotel in Hanoi's Hai Ba Trung district. Guests often mention the spacious rooms and friendly staff in reviews.
Reviews across booking sites repeatedly praise 'spacious and comfortable rooms' and 'easy access to local eateries and cafes nearby'. Staff are eager to help despite limited English, with laundry service and complimentary drinks standing out. Value for money is highlighted for room size and location.
Some complaints note noise from upstairs footsteps or elevators. Facilities feel a bit dated since 2019 opening, with mentions of musty smells or inconsistent cleaning.
Suitable for budget solo travelers or business guests. Better for those seeking a local vibe over tourist spots.
Strengths
Friendly and helpful staff mentioned repeatedly across sites
Spacious rooms praised for comfort
Convenient access to nearby local eateries and cafes
Good value for room size and service relative to price
Good to Know
Noise from upstairs footsteps or elevators noted in complaints
Dated facilities with musty smells or spotty cleaning mentioned
Recommended For
Solo travelers — Spacious rooms and low price lead to high satisfaction
Business travelers — Central location and staff help make business stays convenient
Couples — Friendly staff and laundry service impress in couple reviews
Ratings by Booking Site
Overall 7.8/10 · 1 sites · Based on 570 reviews
Guest Reviews
1 booking sites · 570 reviews
Frequently Mentioned
Trip.com
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Solo traveler
Trip.com
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Business traveler
Agoda
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Couple
Agoda
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Solo traveler
Trip.com
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Business traveler
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
My Hotel 23 has received a rating of 7.8/10 from 569 guests.