Hotel Analysis
Based on 2 sites · 76 reviews
Located in Kingsport, TN, this 3-star property is primarily noted for its friendly staff. Guests often highlight the helpful service provided during their stay.
While some guests appreciate the cleanliness and staff interactions, there are recurring mentions regarding the aging condition of the facilities and uncomfortable mattresses. The property appears to be undergoing renovations, and feedback suggests that further cleanup of the surrounding area is needed.
It may be an option for budget-conscious travelers, but those prioritizing modern room conditions and updated amenities should consider these factors carefully.
Strengths
Friendly and helpful staff service
Some guests reported satisfactory cleanliness in rooms
Good to Know
Uncomfortable bed mattresses
General aging of facilities and need for area cleanup
Inconsistent maintenance of room amenities
Recommended For
Budget travelers — Suitable for those prioritizing low rates over luxury amenities.
Short-term business travelers — An option for those needing a quick stay in Kingsport with helpful service.
Ratings by Booking Site
Overall 5.6/10 · 2 sites · Based on 76 reviews
Guest Reviews
2 booking sites · 76 reviews
Frequently Mentioned
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FAQ
Many guests consistently mention and appreciate the friendly attitude of the staff.
Some guests have reported that the mattresses are uncomfortable, so you may want to consider this if sleep quality is a priority.
While renovations appear to be underway, there are mentions of aging facilities and a need for better cleanup around the property.
There have been comments suggesting that the cleanliness around the facility needs improvement.