Hotel Analysis
Based on 4 sites · 5,967 reviews
Nestled in the nature of Hakone, Onsen Guest House Tsutaya is a budget-friendly accommodation where guests can enjoy hot springs and relaxation. Guests frequently praise the beautiful surroundings overlooking the forest and valley, as well as the well-equipped communal facilities.
Across various booking platforms, the quality of the indoor and outdoor onsens and their cleanliness are highlighted as major strengths. The spacious, modern communal kitchen and lounge area are perfect for travelers to unwind, and the staff's friendly service and detailed guidance are also consistently noted.
However, due to the building's structure, there is no elevator, requiring guests to carry luggage up stairs, which may be inconvenient for some. Additionally, sound from the lounge area can sometimes be heard in the rooms, and the distance to major tourist spots is a factor to consider before booking.
Strengths
Indoor and outdoor onsen facilities are well-maintained and have a great atmosphere
The communal kitchen and lounge are spacious and fully equipped with cooking utensils
Staff are very friendly and provide detailed information about nearby attractions
The nature-friendly location allows for a quiet and peaceful rest
Good to Know
There is no elevator, so guests must carry luggage up stairs
Some reviews mention that sound from the lounge can be heard in the rooms, indicating limited soundproofing
It is located away from major tourist spots, requiring bus travel for sightseeing
Recommended For
Solo travelers — The well-equipped common areas and quiet atmosphere make it perfect for relaxing alone
Budget-conscious travelers — Offers high value with access to both hot springs and kitchen facilities at a reasonable price
Ratings by Booking Site
Overall 9.3/10 · 4 sites · Based on 5,967 reviews
Guest Reviews
4 booking sites · 5,967 reviews
Frequently Mentioned
Agoda
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Solo traveler
Trip.com
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Solo traveler
Booking.com
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Onsen Guest House Tsutaya has received a rating of 9.4/10 from 602 guests.


