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Hotel Analysis
Based on 3 sites · 1,683 reviews
A 4-star spa hotel right in the heart of Hanoi's Old Quarter. Guests frequently praise the 'prime location.' Hoan Kiem Lake and night market are just steps away, making sightseeing and shopping convenient.
Reviews across booking sites repeatedly highlight the staff's friendliness. Many mention thoughtful help like airport pickups or retrieving lost items. Rooms are clean and quiet with comfortable beds. Breakfast offers good variety and high satisfaction.
Some reviews note windowless rooms being dark or shower odors. The hotel, remodeled in 2015, feels slightly worn compared to photos.
Great for tourists or couples. Restful stay even in the bustling streets.
Strengths
Old Quarter center with Hoan Kiem Lake and night market walkable, many reviews say
Staff friendly and helpful in thoughtful ways, repeated in reviews
Rooms clean, quiet, comfortable beds common praise
Breakfast varied and tasty mentioned often
Good to Know
Windowless rooms dark, several reviews
Shower drain smell or bugs mentioned in some
Recommended For
Tourists — Old Quarter center for easy walk to sights, many reviews
Couples — Quiet rooms and staff help for comfy rest
Solo travelers — Friendly staff and location make it safe and convenient
Ratings by Booking Site
Overall 8.8/10 · 2 sites · Based on 1,683 reviews
Guest Reviews
2 booking sites · 1,683 reviews
Frequently Mentioned
Trip.com
·
Solo traveler
Trip.com
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Couple
Agoda
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Solo traveler
Agoda
·
Group traveler
Expedia
·
Couple
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Nearby
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FAQ
What are the check-in/check-out times at Oriental Suites Hotel & Spa?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Oriental Suites Hotel & Spa has received a rating of 8.8/10 from 1,621 guests.