Hotel Analysis
Based on 3 sites · 524 reviews
Located in Jefferson, Texas, this property frequently faces complaints regarding the failure to honor reservations made through booking platforms. Due to changes in ownership and management, guests often report that their bookings are not recognized, leading to demands for additional payments upon arrival.
Regarding room and facility conditions, negative feedback is prevalent concerning hygiene and maintenance. Guests consistently point out issues with pests, poor cleanliness, and outdated furniture and equipment. The exterior environment, including the parking area, is also described as poorly maintained.
Overall, guests express significant dissatisfaction with the hotel's operational practices and sanitary conditions. Recurring issues with booking synchronization and unprofessional on-site staff responses make this a property that requires careful consideration before booking.
Strengths
Convenient location near main roads for those traveling by car
Good to Know
Frequent refusal of third-party bookings and demands for double payment on-site
Numerous complaints regarding pests in rooms and poor cleanliness
Severe facility aging with lack of maintenance for furniture, appliances, and plumbing
Ratings by Booking Site
Overall 5.1/10 · 3 sites · Based on 524 reviews
Guest Reviews
3 booking sites · 524 reviews
Frequently Mentioned
Expedia
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Other
Booking.com
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Other
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
OYO Hotel Jefferson TX Hwy 59 has received a rating of 7.7/10 from 7 guests.