Hotel Analysis
Based on 2 sites · 123 reviews
Located near the AT&T Center in San Antonio, this 2-star property offers budget-friendly rates, though guest experiences are highly polarized.
The most frequent complaints involve room cleanliness. Many guests report stained bedding, worn-out towels, and lingering cigarette odors, alongside recurring mentions of poor facility maintenance. Some travelers have also experienced issues with the check-in process and booking confirmation errors.
On the positive side, some guests appreciate the proximity to a Mexican restaurant across the street. Overall, this property is only suitable for those seeking a very basic, low-cost place to sleep while keeping expectations regarding facility quality and management low.
Strengths
Guests appreciate the Mexican restaurant across the street for its food quality and value
Some guests found the atmosphere to be quiet and cozy
Good to Know
Frequent complaints regarding cleanliness, including stained bedding and dirty towels
Recurring issues with cigarette odors in rooms and poor facility maintenance
Inconsistent service, including reports of rude staff and booking confirmation errors
Recommended For
Budget travelers — Suitable only for those who prioritize low cost over facility quality.
Ratings by Booking Site
Overall 4.9/10 · 2 sites · Based on 123 reviews
Guest Reviews
2 booking sites · 123 reviews
Frequently Mentioned
Booking.com
·
Other
Agoda
·
Family
Nearby
Google MapsLoading map...
FAQ
Yes, it is located very close to the AT&T Center, making it convenient for attending events or concerts.
Many guests have expressed concerns regarding the hygiene, specifically mentioning stains on bedding and towels.
There is a Mexican restaurant across the street that is well-regarded by guests.
Some guests have reported issues with booking confirmation or the check-in process, so it is advisable to double-check your reservation details beforehand.
Due to frequent reports of facility aging and hygiene issues, it may not be the most comfortable choice for families.