Hanoi Phoenix Palace Hotel - Real Guest Reviews & Booking Info

  • ✓ Ratings from 2 booking sites
  • ✓ 4-Star Hotel in Hanoi
Live Price Compare In-depth Hotel Analysis Real Guest Reviews

Hotel Analysis

Based on 4 sites · 1,463 reviews

A mid-range hotel at the edge of Hanoi's Old Quarter. Guests frequently praise the location in reviews. It's walkable to the Old Quarter and Hoan Kiem Lake, making sightseeing convenient.

Strengths

Old Quarter location makes Hoan Kiem Lake and Old Town sights walkable, per many reviews

Staff friendly and good English communication repeatedly praised

Rooms clean and beds comfortable is a common theme

Breakfast good value and varied mentioned across sites

Good to Know

Street noise and nearby garbage makes nights noisy in repeated complaints

Some rooms have dust buildup or mold smells noted often

TV, fridge, electrical issues in several reviews

Recommended For

Sightseers — Walkable Old Quarter location to restaurants and attractions strong in reviews

Couples — Clean rooms and helpful staff make comfortable trips per many reviews

Business travelers — Near hospital and sights for easy access repeated

Families — Spacious rooms and breakfast satisfy family reviews

Check best prices for this hotel

Ratings by Booking Site

Overall 8.1/10 · 2 sites · Based on 1,463 reviews

Guest Reviews

2 booking sites · 1,463 reviews

Frequently Mentioned

Location Staff Cleanliness Noise Breakfast Facilities
9.2 · Agoda · Group
+ Friendly staff, great location, clean bed and bathroom praised
8.0 · Agoda · Couple
+ Clean and comfortable, walkable to Old Quarter sights
3.6 · Booking.com · Couple
+ Good location, friendly staff, nice shower
- Shower and bath
8.0 · Trip.com · Other
+ Good location, nice breakfast, friendly staff
10.0 · Trip.com · Business
+ Good location, clean, decent breakfast
See All 1,463 Reviews
Agoda 1,329 Booking.com 134

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Phoenix Palace Hotel Hanoi, Vietnam
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FAQ

What are the check-in/check-out times at Phoenix Palace Hotel?

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

What do guests say about this hotel?

Phoenix Palace Hotel has received a rating of 8.1/10 from 1,326 guests.

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