Hotel Analysis
Based on 4 sites · 1,332 reviews
Quality Inn Merchants Drive is a 2.5-star property conveniently located within a short drive from central Knoxville, offering easy access to the University of Tennessee and major stadiums for travelers on the move.
Guests generally appreciate the comfort of the beds and the cleanliness of the rooms, with some noting satisfaction with recently renovated areas. The friendliness and helpfulness of the staff are also frequently highlighted in positive reviews.
However, there are recurring concerns regarding facility aging. Some guests have reported issues with room equipment malfunctions and hygiene, and there are repeated mentions of safety and environmental concerns regarding the parking lot area. It is advisable to consider these surroundings when choosing this accommodation.
Strengths
Many guests mention the beds are comfortable and conducive to a good night's sleep
Staff friendliness and professional service are frequently highlighted
Convenient location for accessing the University of Tennessee and major stadiums
Good to Know
Some guests have raised concerns regarding hygiene issues or pests in rooms
There are reports of safety concerns and poor environmental conditions in the parking lot
Aging facilities lead to occasional malfunctions in appliances or plumbing
Recommended For
Sports fans — Reviews frequently mention the convenient location for accessing the University of Tennessee and stadiums.
Budget-conscious travelers — The comfortable beds at an affordable price point make it suitable for those looking for value.
Ratings by Booking Site
Overall 7.0/10 · 4 sites · Based on 1,332 reviews
Guest Reviews
4 booking sites · 1,332 reviews
Frequently Mentioned
Expedia
·
Solo
Booking.com
·
Other
Agoda
·
Solo
Nearby
Google MapsLoading map...
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Quality Inn Merchants Drive has received a rating of 7.0/10 from 25 guests.