Hotel Analysis
Based on 3 sites · 504 reviews
Located in Grayling, MI, this 2.5-star property currently faces significant concerns regarding its maintenance compared to its past reputation. While some guests appreciate the breakfast service and friendly staff, complaints regarding facility aging and cleanliness are frequently reported.
Many reviews highlight that key amenities like the pool and hot tub are either closed or poorly maintained, leading to disappointment for guests expecting these facilities. Issues such as missing room amenities, broken furniture, and poor hygiene are consistently mentioned, requiring caution for potential visitors.
Overall, the property is in urgent need of maintenance and improved cleanliness. Given the lack of consistency in service quality beyond its convenient location, it is recommended to verify the current operational status before booking.
Strengths
Positive mentions of friendly and helpful staff members
Continental breakfast service is available
Convenient location near major roads
Good to Know
Numerous reports of poor cleanliness in rooms and common areas
Key amenities like the pool and hot tub are closed or unmaintained
Lack of facility maintenance, including broken room items and unstable internet
Recommended For
Short-term business travelers — Only if a quick stopover location is needed rather than facility quality
Ratings by Booking Site
Overall 5.6/10 · 4 sites · Based on 1,504 reviews
Guest Reviews
4 booking sites · 1,504 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Quality Inn & Suites has received a rating of 6.7/10 from 67 guests.