Hotel Analysis
Based on 3 sites · 528 reviews
Located in Muncie, Indiana, this 2-star property is situated near Ball State University, offering convenient access for travelers. It is primarily chosen by those seeking budget-friendly accommodations.
Guest reviews highlight the friendly staff and comfortable bedding in some rooms. Specifically, there are recurring mentions of front desk personnel being helpful and proactive in resolving issues.
However, there are frequent reports regarding facility aging and inconveniences due to ongoing renovations. Complaints about room cleanliness, the unavailability of breakfast, and closed swimming pool facilities are common, so checking the latest operational status before booking is recommended.
Strengths
Front desk staff are frequently praised for being friendly and proactive in resolving issues
Some guests report that the beds are comfortable and conducive to a good night's sleep
Good accessibility to major areas including Ball State University
Good to Know
Facility aging and ongoing renovations cause noise and inconvenience
Multiple reports of inadequate room cleanliness
Complaints regarding the unavailability of advertised breakfast and pool facilities
Recommended For
Business and University Visitors — Located near Ball State University, making it convenient for related business or visits.
Budget-conscious Travelers — Some guests note it is suitable for those who prioritize low prices over facility conditions.
Ratings by Booking Site
Overall 5.6/10 · 3 sites · Based on 528 reviews
Guest Reviews
3 booking sites · 528 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Quality Inn & Suites has received a rating of 8.2/10 from 14 guests.