Hotel Analysis
Based on 3 sites · 965 reviews
Located in Alexandria, Minnesota, Quality Inn & Suites emphasizes accessibility and a pet-friendly policy. However, guest reviews consistently highlight concerns regarding facility aging and cleanliness.
Across various booking platforms, multiple complaints have been raised about room hygiene and the closure of amenities such as the swimming pool. While some guests have praised the friendliness of the staff, the prevailing sentiment is that the overall maintenance falls short of expectations.
Breakfast service is also frequently noted for its limited selection and poor management. Those considering a stay should carefully verify the current maintenance status and operational availability of the facilities.
Strengths
Some guests appreciate the friendly and helpful nature of the staff.
The pet-friendly policy provides an option for travelers with pets.
Good to Know
Repeated reports of poor cleanliness within the rooms.
Frequent complaints regarding closed amenities such as the pool and spa, or lack of maintenance.
The property is generally dated, and breakfast service is consistently rated poorly.
Recommended For
Travelers with pets — It is an option for those specifically seeking pet-friendly accommodation.
Budget-conscious short-term guests — Only suitable for those who prioritize low price and location over facility quality.
Ratings by Booking Site
Overall 6.4/10 · 3 sites · Based on 965 reviews
Guest Reviews
3 booking sites · 965 reviews
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FAQ
Many guests have reported that the pool is closed or under maintenance. It is recommended to contact the hotel directly to verify its operational status before booking.
There are numerous complaints regarding cleanliness. Guests have repeatedly noted issues with hygiene and room maintenance, so please keep this in mind.
Yes, the hotel has a pet-friendly policy allowing up to two pets per room. However, you should inquire about any additional fees or specific rules beforehand.
Many reviews indicate that the breakfast options are limited or poorly managed. You may want to lower your expectations or consider dining elsewhere.
Despite complaints about the facilities, some guests have provided positive feedback, noting that the staff is friendly and helpful.