Hotel Analysis
Based on 4 sites · 947 reviews
Located in the Vestal area of Binghamton, New York, this 2-star property highlights its convenient location near the highway. However, guest experiences are overwhelmingly negative.
Common issues across multiple booking platforms include poor hygiene. Frequent complaints mention unpleasant odors, mold, and stained bedding and carpets. Furthermore, facility aging has led to reports of broken elevators, malfunctioning HVAC systems, and faulty door locks, raising concerns about safety.
Regarding service, guests frequently cite unfriendly staff and inadequate responses. Breakfast options are also described as very limited. Overall, there is a consensus that the property is in urgent need of facility improvements and better management.
Strengths
Convenient location near the highway
Reasonable pricing mentioned by some guests
Good to Know
Severe hygiene issues including mold, odors, and stained bedding
Facility aging and safety concerns such as broken elevators and faulty door locks
Unfriendly staff and inadequate service responses
Recommended For
Budget travelers — Near the highway at a low price, but many reviews note you must tolerate hygiene and facility issues
Overnight stopover guests — Worth considering only for a short one-night stopover
Ratings by Booking Site
Overall 5.3/10 · 4 sites · Based on 947 reviews
Guest Reviews
4 booking sites · 947 reviews
Frequently Mentioned
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FAQ
Many guests have consistently complained about mold, odors, and stained bedding and carpets in the rooms. It receives very low ratings for cleanliness.
There are many reports that facility maintenance is poor, including broken elevators, malfunctioning HVAC systems, and faulty door locks.
Negative reviews regarding unfriendly staff and inadequate responses to issues are frequently reported.
Some guests have expressed concerns about the safety of the property due to issues with door locks and unauthorized access.
Breakfast is described as very basic, with limited variety and generally low satisfaction.