Hotel Analysis
Based on 4 sites · 1,255 reviews
Quality Inn & Suites Memphis East is a 2.5-star hotel located in the eastern part of Memphis. While many guests book this property due to its low price point, actual guest reviews consistently highlight significant issues with facility maintenance.
Frequent complaints center on poor cleanliness and lack of upkeep. Reports of cockroaches, stained linens, and broken furniture or appliances are common, alongside recurring mentions of cigarette and marijuana odors in non-smoking rooms. Furthermore, many guests express concerns regarding the safety of the surrounding area, citing incidents of vehicle theft and unauthorized individuals loitering on the property.
Breakfast options are described as extremely limited, and service from the front desk and housekeeping is frequently cited as inadequate. Aside from the low price, overall guest satisfaction remains very low.
Strengths
Low accommodation costs mentioned by some guests
Good to Know
Cockroaches in rooms and severe lack of cleanliness
Cigarette and marijuana odors in rooms
Unsafe surrounding area and parking lot security issues
Broken furniture, appliances, and lack of maintenance
Very poor breakfast quality
Recommended For
None — Due to recurring hygiene and safety issues, it is difficult to recommend this hotel to general travelers.
Ratings by Booking Site
Overall 6.4/10 · 4 sites · Based on 1,255 reviews
Nearby
Google MapsLoading map...
FAQ
Many guests have expressed concerns about the safety of the surrounding area. There have been reports of vehicle theft and unauthorized individuals loitering, so please consider this when booking.
Numerous reviews highlight significant cleanliness issues. Frequent complaints include the presence of cockroaches, stained linens, and dust.
While the hotel is advertised as non-smoking, guests frequently report smelling cigarette or marijuana odors in their rooms.
Most guests find the breakfast options to be very limited and unsatisfactory compared to their expectations.
Parking is available, but some guests have raised concerns regarding the security of the parking area.