Hotel Analysis
Based on 3 sites · 652 reviews
Located in Troy, Alabama, this 2.5-star property is frequently noted for its friendly and accommodating staff. Guests consistently praise the service provided by the front desk team.
However, there are recurring concerns regarding room cleanliness and facility aging. Reports of poor bathroom hygiene, pest issues, and outdated fixtures suggest a significant need for maintenance and renovation.
Given the local transportation limitations, a vehicle is essential for guests. Travelers should manage their expectations regarding the condition of the facilities.
Strengths
Staff are very friendly and accommodating to requests
Bed linens are generally kept clean
Good to Know
Frequent reports of poor bathroom hygiene, including mold and hair
Reports of pests such as stink bugs and roaches in rooms
Facilities are generally outdated and in need of renovation
Recommended For
Travelers with a car — Due to the lack of public transportation in the area, a personal vehicle is essential.
Ratings by Booking Site
Overall 6.6/10 · 3 sites · Based on 652 reviews
Guest Reviews
3 booking sites · 652 reviews
Frequently Mentioned
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FAQ
Public transportation such as Uber or taxis is very limited in this area, so having a personal vehicle is highly recommended.
Many guests have reported issues with bathroom hygiene and pests, so those sensitive to cleanliness should take this into account.
Most guests have given positive feedback regarding the friendliness of the staff and their responsiveness to requests.
While there are family-friendly policies like free stays for children, the aging facilities and hygiene concerns should be considered before booking.
Amenities within walking distance are limited, so it is recommended to bring necessary supplies with you.