Hotel Analysis
Based on 2 sites · 172 reviews
Located in Lewiston, this hotel is currently facing significant concerns regarding its facility maintenance and operational status. Many guests have shared experiences of arriving only to find the hotel closed or suspended from operation.
Reviews frequently highlight issues with poor cleanliness, damaged facilities, and malfunctioning basic amenities such as heating and televisions. Furthermore, many guests expressed frustration that the hotel's restaurant and bar are listed as operational on booking platforms despite being closed for a long time.
Overall, the consensus points to serious issues with facility management and customer service. It is essential to verify the current operational status before booking, and caution is advised when considering this property for a stay.
Strengths
Some guests noted that individual staff members were helpful and pleasant
Good to Know
Numerous complaints regarding hotel closure and suspended operations
Poor room cleanliness and damaged facilities
Discrepancies between advertised amenities and actual availability
Recommended For
Not Recommended — Due to the uncertain operational status and overwhelming negative feedback regarding facility management, this property is not recommended for stays.
Ratings by Booking Site
Overall 5.3/10 · 2 sites · Based on 172 reviews
Guest Reviews
2 booking sites · 172 reviews
Frequently Mentioned
Trip.com
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Business
Agoda
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Couple
Nearby
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FAQ
According to multiple guest reviews, the hotel appears to be closed or suspended, yet bookings are still being accepted on some platforms. It is highly recommended to contact the property directly to verify its status before booking.
Many reviews consistently report that basic amenities such as TVs, heating, and bathroom locks are either broken or non-functional.
Contrary to information on booking sites, numerous guests have reported that the restaurant and bar have been closed for an extended period.
There are many negative reports regarding hygiene, including dust in rooms, sticky carpets, and uncleaned bathrooms.
Some guests have expressed concerns regarding the security of the parking area and the overall maintenance of the building exterior.