Hotel Analysis
Based on 4 sites · 1,670 reviews
Located in Norcross, Georgia, this 2-star property offers convenient access to local landmarks like Gas South Arena. However, guest reviews consistently highlight significant concerns regarding facility maintenance and service quality.
Many guests express strong dissatisfaction with room cleanliness and aging facilities. Frequent complaints include bathroom hygiene, pest issues, and malfunctioning appliances. Additionally, there are numerous negative reports regarding front desk interactions and refund policies.
While some guests acknowledge the convenient location, overall satisfaction remains low. There is a prevailing sentiment that the property requires urgent modernization and service improvements.
Strengths
Convenient location for accessing nearby areas and the arena
Good to Know
Poor room hygiene and pest issues
Aging facilities and malfunctioning appliances
Unfriendly front desk staff and conflicts regarding refund policies
Recommended For
N/A — Due to recurring complaints regarding facilities and service across reviews, it is difficult to recommend this property for any specific traveler type.
Ratings by Booking Site
Overall 6.3/10 · 4 sites · Based on 1,670 reviews
Guest Reviews
4 booking sites · 1,670 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Red Roof Inn Atlanta - Norcross has received a rating of 6.3/10 from 170 guests.