Hotel Analysis
Based on 4 sites · 1,832 reviews
Located in the heart of downtown Norfolk, Residence Inn by Marriott Norfolk Downtown offers excellent accessibility to major venues and the cruise terminal. With in-room kitchen facilities, it is considered a practical choice for long-term stays or family travelers.
Guests frequently praise the friendly staff and the spaciousness of the rooms. The hotel's proximity to key downtown Norfolk attractions is highlighted as a major advantage.
However, concerns regarding facility aging are recurring. Issues such as the condition of furniture and appliances, difficulties with in-room climate control, and elevator delays are common complaints. The property appears to be in need of general maintenance.
Strengths
High satisfaction with the friendly and attentive staff
Convenient location near major downtown Norfolk attractions and the cruise terminal
Spacious rooms with functional kitchen facilities
Good to Know
Visible aging of facilities, including furniture and appliances
Some rooms experience climate control issues or noise
Insufficient elevator operation leads to long wait times
Recommended For
Family travelers — Many reviews mention the convenience of in-room kitchen facilities for those traveling with children.
Long-term guests — Located in the city center with cooking capabilities, making it suitable for extended stays.
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 1,832 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Residence Inn by Marriott Norfolk Downtown has received a rating of 9.1/10 from 4 guests.