Hotel Analysis
Based on 3 sites · 641 reviews
This is a 2-star property located in Abilene, Texas. The most frequently mentioned issues in guest reviews concern serious concerns regarding room hygiene and poor facility maintenance.
Aggregated reviews across multiple platforms consistently point to inadequate cleaning, pest sightings, malfunctioning appliances, and faulty door locks, indicating that basic accommodation standards are not being met. Many guests also share negative experiences regarding the cleanliness of common areas and overall security.
While some guests mention the friendliness of the staff, the overall satisfaction remains very low due to facility aging and neglect. It is highly recommended to carefully review recent feedback regarding facility conditions and security before booking.
Strengths
Some guests mention the friendly service and problem-solving efforts of specific staff members
Good to Know
Repeated reports of poor room cleanliness and pest sightings
Frequent malfunctions of basic in-room facilities such as TVs, AC, and toilets
Many guests express concerns regarding security and faulty door locks
Recommended For
Not applicable — Due to overwhelming negative reviews regarding facility maintenance and hygiene, it is difficult to recommend this property to general travelers
Ratings by Booking Site
Overall 5.5/10 · 4 sites · Based on 641 reviews
Guest Reviews
3 booking sites · 641 reviews
Frequently Mentioned
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FAQ
Many guests have pointed out that the room hygiene is very poor and pests have been reported. If cleanliness is a priority, careful consideration is needed.
There are repeated reports of basic in-room facilities such as TVs, air conditioners, and toilets being broken or not functioning correctly.
There are numerous guest opinions stating that door locks do not function properly and the surrounding environment feels unsafe.
While some guests have given positive feedback that certain staff members are friendly and helpful, overall service satisfaction is low due to poor facility management.
Due to significant concerns regarding hygiene and security, it is not recommended for families with children.