Hotel Analysis
Based on 3 sites · 39 reviews
This is a 2-star property located in Spokane Valley. Guest reviews overwhelmingly point to significant facility aging and poor hygiene. Complaints regarding cigarette burns in rooms, stained carpets, and moldy odors are frequently mentioned.
Many guests report that advertised amenities like the pool and spa are either closed or neglected. Additionally, there are recurring concerns regarding security, including questionable activity in the parking lot and issues with door locks.
Overall, the property fails to meet guest expectations regarding cleanliness and maintenance. It is highly recommended to review the negative feedback concerning the current state of the facilities before booking.
Strengths
Some guests mentioned the quiet location
Good to Know
Numerous complaints about poor room hygiene, cigarette burns, and moldy odors
Advertised pool and spa facilities are closed or neglected
Security concerns and unauthorized access in the parking lot
Recommended For
Not applicable — Due to recurring hygiene and facility maintenance issues, it is difficult to recommend to general travelers
Ratings by Booking Site
Overall 5.1/10 · 3 sites · Based on 41 reviews
Guest Reviews
3 booking sites · 41 reviews
Frequently Mentioned
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Couple
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Solo traveler
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FAQ
According to reviews, the pool is often closed and the spa is not operational, contrary to advertisements.
Many guests consistently report serious hygiene issues, including cigarette burns, stained carpets, and moldy odors.
There are reports of unauthorized individuals gathering in the parking lot and poor security management, so caution is advised.
It is confirmed that breakfast service is currently not available.
Due to poor hygiene and facility maintenance, it is not recommended for family travelers.