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Based on 2 sites · 169 reviews
This is a residence-style accommodation located near Surfers Paradise in Gold Coast. It is chosen by travelers who prioritize urban accessibility due to its modern design and convenient location.
Guests are generally satisfied with the room views and modern facilities. The proximity to the beach and the clean interior are highlighted as key advantages. The availability of amenities like a fitness center and outdoor pool also receives positive feedback for allowing guests to enjoy a relaxing time.
However, there are recurring complaints regarding communication issues during the check-in process and the key pickup method. Additionally, some reviews mention inconsistent room cleanliness and dissatisfaction with the operational policy that requires guests to clean and dispose of trash before checkout.
Convenient location near Surfers Paradise
Modern and clean interior design
Advantageous location for enjoying beach views
Complicated and inconvenient check-in and key pickup process
Reports of inconsistent room cleanliness
Operational policy requiring guests to clean and dispose of trash upon checkout
Couples — The modern room ambiance and proximity to the beach are preferred by couples
City Travelers — Excellent accessibility to the heart of Surfers Paradise makes it suitable for travelers on the move
Overall 7.7/10 · 2 sites · Based on 169 reviews
2 booking sites · 169 reviews
Frequently Mentioned
Agoda
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Group
Expedia
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Couple
Agoda
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Family
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Ruby by Serain Residences has received a rating of 8.2/10 from 44 guests.
