Hanoi Serene Boutique Hotel & Spa - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Ratings from 3 booking sites
  • ✓ 4-Star Hotel in Hanoi
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Hanoi Serene Boutique Hotel & Spa 4-Star Hotel room
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Hanoi · Hotel ·

Serene Boutique Hotel & Spa - Hanoi 4-Star Hotel

8.9/10
Trip.com 9.2 · Agoda 8.9 · Booking.com 8.8
Airport Transfer City Center Location Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험
Check-in 14:00 | Check-out 12:00

Hotel Analysis

Based on 3 sites · 6,805 reviews

A 4-star boutique hotel in the heart of Hanoi's Old Quarter. Guest reviews frequently highlight the staff's attentive kindness and convenient location.

Strengths

Reviews repeatedly mention staff providing WhatsApp pre-arrival guidance, taxi, and tourist tips

Central Old Quarter location makes night market, lake, and shops easily accessible on foot

Rooms described as clean and spacious across multiple sites

Breakfast with fruits and Vietnamese dishes is satisfying

Common praise for great value for money

Good to Know

Thin walls let in noise from adjacent rooms or streets, per some reviews

Budget rooms lack windows or have poor views

Hotel feels a bit dated and dark in decor

Recommended For

Couples — Convenient location and attentive staff service praised in couple reviews

Families — Spacious family rooms and staff tourist guidance repeated in reviews

Solo travelers — Easy access in Old Quarter center, staff provides exchange and maps

Groups — Reasonable price and nearby amenities suit groups well

Check best prices for this hotel

Ratings by Booking Site

Overall 8.9/10 · 3 sites · Based on 6,805 reviews

Guest Reviews

3 booking sites · 6,805 reviews

Frequently Mentioned

Staff Location Cleanliness Breakfast Noise Window
10.0 · Trip.com · Couple
+ Staff Alice helped even with hospital visit and taxi arrangements
10.0 · Trip.com · Couple
+ Hannah arranged cheap airport taxi professionally
9.0 · Booking.com · Solo
+ Tony welcomed by name, gave tips and exchange info; spacious clean room good breakfast
- Thin walls noise
10.0 · Agoda · Group
+ Great value with breakfast, excellent location, friendly Minh
8.8 · Agoda · Solo traveler
+ Staff opens doors and speaks good English kindly
See All 6,805 Reviews
Agoda 3,995 Booking.com 2,767 Trip.com 43

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Serene Boutique Hotel & Spa
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Serene Boutique Hotel & Spa

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Serene Boutique Hotel & Spa, Hanoi, Vietnam
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Serene Boutique Hotel & Spa, Hanoi, Vietnam

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Serene Boutique Hotel & Spa, Hanoi, Vietnam
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Serene Boutique Hotel & Spa, Hanoi, Vietnam

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FAQ

What are the check-in/check-out times at Serene Boutique Hotel & Spa?

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

What do guests say about this hotel?

Serene Boutique Hotel & Spa has received a rating of 8.9/10 from 3,976 guests.

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