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Based on 1 sites · 4,206 reviews
A 5-star luxury hotel in a tropical garden 7 minutes from Orchard Road in Singapore. Guest reviews frequently mention spacious, clean rooms and attentive staff service.
Family travelers repeatedly praise the large pool with warm water that kids enjoyed for hours. Breakfast buffet is diverse and delicious, satisfying even children. App-based requests for room service are convenient, and club lounge food offers good value. The quiet location is aided by useful shuttle buses for Orchard exploration.
Some reviews note the Tower Wing feels dated and old, MRT is a distance requiring frequent Grab rides. Lobby waiting areas are insufficient, and high deposit is a complaint.
Especially satisfying for families or couples. Kid-friendly water play areas and friendly staff stand out for those with children.
Spacious clean rooms with comfortable bedding and pillow options repeatedly mentioned
Staff are friendly and attentive from check-in with welcome gifts
Large warm pool great for kids, many family reviews
Diverse delicious breakfast buffet with wide choices
Convenient app requests and shuttle useful for Orchard
Tower Wing feels dated and old in reviews
Far from Orchard MRT, frequent Grab use
Insufficient lobby waiting space and high deposit
Families with young children — Pool and water play, diverse buffet satisfy kids, staff patience stands out
Families with teens — Club lounge, spacious rooms, play areas comfortable for whole family
Couples — Clean rooms, location, staff service provide relaxing stay
Overall 9.1/10 · 1 sites · Based on 4,206 reviews
1 booking sites · 4,206 reviews
Frequently Mentioned
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Family with young children
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Family with young children
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Family with young children
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Family with teens
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Shangri-La Singapore has received a rating of 9.1/10 from 606 guests.
