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Based on 1 sites · 3,140 reviews
This 5-star resort is located near a wetland park, slightly removed from the center of Hangzhou. It is primarily chosen by travelers seeking a quiet and relaxing stay in a nature-friendly environment. Guests generally leave positive reviews regarding the spacious rooms, well-maintained landscaping, and the service provided by the staff.
However, it is frequently noted that public transport accessibility is low, making taxis essential for getting around. Some guests also mention that the resort's layout is quite expansive, resulting in long, maze-like corridors to reach the rooms.
Some guests have expressed dissatisfaction with specific room layouts or the responsiveness of the staff. While the natural setting is satisfying, travelers planning a city-centric itinerary should consider the location's characteristics.
Quiet and nature-friendly environment near the wetland park
Spacious and comfortable rooms that satisfy most guests
Kind service from staff and attentive bellboy assistance
Difficult to use public transport and distance from the city center
Long and complex corridors to reach the rooms
Complaints regarding some staff's formal or unhelpful attitude
Families — High satisfaction among families due to the free stay policy for children and spacious rooms
Leisure travelers — Suitable for travelers seeking a quiet rest in nature, away from city noise
Overall 9.2/10 · 1 sites · Based on 3,140 reviews
1 booking sites · 3,140 reviews
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Sheraton Grand Hangzhou Wetland Park Resort has received a rating of 8.7/10 from 179 guests.
