Sheraton Kaifeng - Real Guest Reviews & Booking Info

  • ✓ Ratings from 2 booking sites
  • ✓ 4-Star Hotel in Kaifeng
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Kaifeng Sheraton Kaifeng 4-Star Hotel room
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Kaifeng · Hotel ·

Sheraton Kaifeng - Kaifeng 4-Star Hotel

9.0/10
Agoda 9.0 · Trip.com 9.0
Check-in 14:00 | Check-out 12:00

Hotel Analysis

Based on 2 sites · 5,382 reviews

Sheraton Kaifeng is a modern hotel known for its spacious and clean rooms. Guests frequently praise the room comfort, cleanliness, and the scenic views from the windows. The breakfast, featuring both traditional and local Kaifeng specialties, is highly regarded by both families and business travelers.

Strengths

Guests frequently praise the spacious, comfortable rooms and excellent views.

The breakfast is highly regarded for its variety and inclusion of local specialties.

Attentive and friendly service from staff is a recurring highlight in reviews.

Consistent feedback regarding the high standard of cleanliness and comfortable bedding.

Good to Know

Some guests reported a lack of prior notice regarding specific pool rules, such as mandatory swim caps.

There are occasional complaints about inconsistent service attitudes at the front desk.

Recommended For

Families — Spacious rooms, child-friendly policies, and high-quality breakfast make it ideal for families.

Business Travelers — Comfortable room environments and convenient location are highly valued by business guests.

Check best prices for this hotel $112부터 / 1박 · ★9.0

Ratings by Booking Site

Overall 9.0/10 · 2 sites · Based on 5,382 reviews

Guest Reviews

2 booking sites · 5,382 reviews

Frequently Mentioned

Cleanliness Breakfast Friendly Noise Service
10.0 · Trip.com · Family
+ Spacious rooms, great views, and friendly staff. Breakfast is delicious.
10.0 · Trip.com · Business
+ Large, comfortable rooms with great views. Breakfast is very rich.
9.2 · Agoda · Couple
+ Staff are excellent and attentive. Room upgrade and breakfast team were very considerate.
7.7 · Trip.com · Solo
+ Facilities and environment are good.
- Front desk staff felt unfriendly and dismissive.
7.2 · Agoda · Group
- Lack of prior notice regarding the mandatory swim cap rule for the pool.
See All 5,382 Reviews
Agoda 2,697 Trip.com 2,685

Nearby

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Kaifeng New Area Center Business Area Museum

Kaifeng New Area Center Business Area Museum

4.5 (10)
Attraction 2.4km

FAQ

Many guests highly rate the breakfast for its variety and taste. It features a good mix of traditional dishes and local Kaifeng specialties.

Wearing a swim cap is mandatory when using the indoor pool. It is recommended to check with the front desk beforehand, as some guests have noted a lack of prior notice.

Yes, it is. The hotel offers spacious rooms and a child-friendly policy, making it a popular choice for families.

Many reviews mention that the views from the rooms are beautiful and relaxing, with lake views being particularly well-received.

Most guests are satisfied with the staff's friendliness and attentive service. However, there are occasional reports of inconsistent experiences at the front desk.

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$112 / night
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