Hotel Analysis
Based on 3 sites · 870 reviews
Located in the Bronx, New York, this 2-star property markets itself with free parking. However, guest experiences consistently highlight significant issues regarding facility maintenance and cleanliness.
Across multiple booking platforms, recurring complaints center on poor hygiene. Guests frequently report stained bedding, hair, mold, and even sightings of pests. The lack of basic amenities like towels and toiletries is also a common point of frustration. Severe facility aging, including broken windows, faulty door locks, and fire damage on appliances, has led to serious concerns about safety.
Staff service is another frequent source of dissatisfaction. Reviews often mention slow or unprofessional responses to requests and frequent discrepancies between booked room types and those provided. Beyond the low price point and parking availability, the overall consensus is that the property requires urgent improvements in nearly every aspect of the guest experience.
Strengths
Offers free parking, which is rare in New York City
Relatively close proximity to the subway station
Good to Know
Severe hygiene issues in bedding and bathrooms, including pest sightings
Safety concerns due to aging facilities (broken windows, faulty locks)
Unprofessional staff and poor reservation management
Ratings by Booking Site
Overall 5.3/10 · 3 sites · Based on 870 reviews
Guest Reviews
3 booking sites · 870 reviews
Frequently Mentioned
Agoda
·
Solo
Booking.com
·
Family
추천 영상
Nearby
Google MapsLoading map...
New York Popular Tours & Activities
View all activities →This post contains affiliate links and we may earn a commission.
FAQ
Many guests have left highly negative reviews regarding hygiene, citing stained bedding, hair, mold, and sightings of pests.
Yes, the hotel provides free on-site parking, which guests find convenient for those traveling by car.
The hotel is located relatively close to the subway station, making public transportation accessible.
Due to aging facilities, there are recurring reports of safety issues such as broken windows, faulty locks, and damaged appliances.
There are many complaints regarding overall service, including slow response times, unfriendly staff, and discrepancies in reservation details.