Hotel Analysis
Based on 4 sites · 1,191 reviews
A 3-star hotel in the heart of Shinjuku. Guests frequently mention the staff's friendliness and spacious rooms in reviews.
Reviews across sites repeatedly praise 'extremely friendly front desk staff.' Rooms are noted as spacious for Japanese hotels, with good cleanliness. Being a 10-minute walk from Shinjuku Station makes nearby convenience stores and restaurants accessible, a common positive.
Some note small bathrooms or dated facilities. Occasional complaints about smoking room odors or evening noise. English communication can be challenging.
Good value for solo travelers or friends.
Strengths
Staff friendliness repeatedly praised across multiple sites
Rooms spacious and clean for Japanese hotel standards
Convenient access to convenience stores and restaurants in Shinjuku
Close to Shinjuku bustle but relatively quiet per reviews
Good to Know
Bathrooms noted as small in several reviews
Facilities appear dated per comments
Some mention smoking odors or evening noise
Recommended For
Solo travelers — Spacious clean rooms and friendly staff praised, good value in reviews
Friends — Convenient location with nearby eateries, easy access noted commonly
Business travelers — Central Shinjuku spot and clean rooms satisfy business guests
Ratings by Booking Site
Overall 8.1/10 · 4 sites · Based on 1,191 reviews
Guest Reviews
3 booking sites · 1,191 reviews
Frequently Mentioned
Trip.com
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Friends
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Trip.com
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Agoda
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Agoda
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Solo
Nearby
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FAQ
What are the check-in/check-out times at Shinjuku Urban Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Shinjuku Urban Hotel has received a rating of 8.2/10 from 768 guests.