Hotel Analysis
Based on 3 sites · 359 reviews
Sleep Inn & Suites Hagerstown in St. James, Maryland, USA, is a 2.5-star hotel conveniently located near the highway exit, ideal for road trippers. Reviews across booking sites repeatedly praise the 'great location'.
Guests note easy access to outlets, Walmart, Cracker Barrel, and other dining/shopping spots. Friendly staff and comfortable beds are common mentions, with some liking the breakfast buffet.
However, cleanliness and maintenance issues are frequent complaints. Room odors, dirty carpets, broken showers or heaters, and a closed pool appear in many reviews. Some rooms have fire code violation signs.
Strengths
Right off the highway exit, easy access to nearby shopping and dining is frequently praised
Staff friendliness is repeatedly noted across sites
Comfortable beds and good sleep are mentioned
Breakfast buffet gets positive nods from families
Good to Know
Room odors, dirty carpets, walls, and floors are common complaints
Broken heaters, showers, TVs, toilets, etc., frequently mentioned
Pool closed or dirty, not usable as noted
Recommended For
Road trippers — Highway proximity repeatedly praised for easy access
Budget business travelers — Convenient amenities and friendly staff noted in business reviews
Families — Free kids policy and some breakfast satisfaction
Ratings by Booking Site
Overall 5.7/10 · 3 sites · Based on 359 reviews
Guest Reviews
3 booking sites · 359 reviews
Frequently Mentioned
Agoda
·
Solo
Agoda
·
Family with young children
Booking.com
·
Couple
Trip.com
·
Business
Trip.com
·
Other
추천 영상
Nearby
Google MapsLoading map...
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Sleep Inn & Suites Hagerstown has received a rating of 7.5/10 from 13 guests.