Hotel Analysis
Based on 4 sites · 1,493 reviews
Located in New London (CT), this hotel offers convenient access to the highway, making it suitable for travelers on the move. Guests generally leave positive feedback regarding the friendliness and responsiveness of the staff.
However, multiple reviews repeatedly mention the aging condition of the facilities. There are many opinions suggesting that an overall renovation is needed, citing worn furniture, damaged bathroom tiles, and the poor condition of sofa beds. Many guests also point out a discrepancy between the photos posted online and the actual state of the rooms.
Regarding the breakfast service, mixed reviews exist; while some guests are satisfied, others note that the food temperature is low or the dining area is cramped. Overall, while the location and service are appreciated, the outdated state of the facilities acts as a factor that diminishes the quality of the stay.
Strengths
Friendly and responsive staff service
Convenient location with easy access to the highway
Rooms equipped with separate living areas and kitchenettes
Good to Know
Aging facilities including worn furniture and damaged bathroom tiles
Discrepancy between online photos and actual room condition
Issues with breakfast food temperature and cramped dining area
Recommended For
Travelers on the move — Good highway access makes it suitable for short stays or stopovers.
Families — The separate living area in the room is convenient for those traveling with children.
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 1,493 reviews
Guest Reviews
4 booking sites · 1,493 reviews
Frequently Mentioned
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Booking.com
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Other
Trip.com
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Family
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
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