Hotel Analysis
Based on 2 sites · 1,010 reviews
Located in downtown Springfield, this 3-star hotel is a common choice for short-term travelers due to its central location. Following a 2018 renovation, it offers a modern aesthetic suitable for business trips or brief visits.
Guests generally appreciate the friendly staff, strong water pressure, and the convenience of being near the city center. These factors are frequently highlighted as the primary benefits of staying here.
On the other hand, cleanliness remains a recurring concern. Reviews often mention issues such as dust in rooms, poor maintenance of public areas, and difficulties with thermostat control. Some guests have also reported discrepancies between requested room types and actual assignments, as well as missing amenities, so verifying details before arrival is recommended.
Strengths
Convenient location near downtown
Friendly and pleasant staff
Strong water pressure in the rooms
Good to Know
Inconsistent room cleanliness
Difficulties with thermostat control
Poor maintenance of public areas and lobby
Recommended For
Short-term travelers — Excellent access to downtown attractions.
Business travelers — Close proximity to business hubs saves travel time.
Ratings by Booking Site
Overall 6.4/10 · 2 sites · Based on 1,010 reviews
Guest Reviews
2 booking sites · 1,010 reviews
Frequently Mentioned
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Family
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
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